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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

   

How do we keep our prices so low?

We run a "lean and mean" operation. We don't have the overhead of some of our competitors.

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Real Nerds use Linux, why don't you?

Actually, we are big fans of Linux. Realistically, though, it is a Windows World out there. Therefore, our area of support is Windows centric.

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What is spyware?

Spyware comes in various forms, but basically it is a program or piece of information on your computer that either sends data about you or your computer habits to someone else on the Internet. This can be a company that is collecting data, or a thief seeking to steal access to your computer or data like bank information on it. Spyware can also be a program that places unwanted ads on your computer. Cookies can be considered spyware. They are little piece of information placed in your web browser to track your web habits. This is useful sometimes as a web site can see you have visited it before and let you on without a registration process. Cookies are also used to keep track of your progress through a web store. They are also used to customize website ads to your likes and dislikes.

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I have a spyware remover program but it doesn't remove a particular type of spyware on my computer. What can I do?

Ultimately no one program will solve all your spyware problems. A good strategy is to (sad to say) get two and run them both.

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Can't I simply use a free spyware removal program?

Short answer, Sure! We actually encourage their use. We recommend SpyBot.

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When is ... ?

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Last modified: 05/01/05.